Remote technical support during regular business hours (EST). For active users, unlimited phone and email support with an actual human being in (or near) your geographic location.
Sent bi-annually, our SW releases include the latest revisions and improvements to our entire product suite targeted to improve the flexibility, reliability and ease-of-use of our platform.
In the event of a line down situation, you don’t want to wait on hold for hours to speak to a technical support person. We guarantee a less than 1 hour response time in the unfortunate case of a line down.