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I-Connect007 Ebook - The Printed Circuit Assembler's Guide to Factory Analytics
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You’ve got to keep your factory running optimally. When an obstacle arises you need a team of experts that you can rely on to help you resolve your problem quickly.
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Outstanding Technical
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Remote technical support during regular business hours (EST). For active users, unlimited phone and email support with an actual human being in (or near) your geographic location.
Sent bi-annually, our SW releases include the latest revisions and improvements to our entire product suite targeted to improve the flexibility, reliability and ease-of-use of our platform.
In the event of a line down situation, you don’t want to wait on hold for hours to speak to a technical support person. We guarantee a less than 1 hour response time in the unfortunate case of a line down.
“I was impressed by their software development capabilities. They are real developers, and if you want a specific development, they are there for the challenge. A big ERP provider, for example, will never give you this kind of service unless you wait a very long time and pay a lot of money. With Cogiscan, we are in contact with an agile and very reactive team who deeply care about customer satisfaction. This counts a lot for us.”
Jérôme Gobert
Systems Information at OSE SAS
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